TWO SHOPPING OPTIONS AVAILABLE

CURB-SIDE PICKUP OR SHIPPING

SHIPPING & RETURN

Policy

Shipping Policy

Laveanne ships across Canada (unfortunately we are unable to ship to other countries at this time). All orders placed online at Laveanne online are processed within 48 business hours. You will receive an email notification when your products are shipped.

Return Policy

Laveanne takes pride in our carefully handcrafted products. We do not off returns or refunds, however, we will exchange any product that is damaged or defective at the seller's discretion. Sorry, no credit will be issued for returned items.

Purchases may be exchanged up to 14 days from the purchase date in the original unopened packaging, at the customer's shipping expense. The buyer is responsible for paying return shipping costs for exchanging items. Shipping costs are non-refundable.

When return shipping an item over $75.00 consider using a trackable shipping service or purchasing shipping insurance since Laveanne is not responsible for return shipping losses or damage.

Please email us via our contact form for exchanges.

To return your product, please mail to:

Laveanne Lavender Fields

8667 Gilmour Rd.

Campbellcroft, Ontario

Canada

L0A 1B0

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Our products are created in small batches, using formulas carefully formulated and tested with the help of a chemist to ensure that all our products have a good shelf life, use only all natural preservatives, and can be frozen so shipping products in the winter will have no freezing issues. This all helps to create spa quality products. Our products contain no parabens, sodium lauryl sulfates, phthalates, artificial fragrances/colours or silicon/petroleum bases and are never tested on animals. 

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Free shipping / On orders $150 + before taxes