VISIT US IN JULY FOR THE
ADMISSION TERMS AND CONDITIONS
Laveanne Lavender Fields Rain-or-Shine Blossom Event- and what that means for you:
We don’t ever want you thinking that we’ll cancel for a little rain.
We don’t want you thinking you won’t enjoy your day even if there is rain. Come prepared with an umbrella or rain poncho. We wait all winter for the chance to dance in a warm summer rain so here is your chance.
The lavender bloom is short, it is only in the month of July. We’re a small business and we don’t get a second chance at this. There’s no insurance for rain.
We don’t refund admission due to rain or bad weather. If you arrive and we have had to cancel due to severe weather and you cannot visit. What we will do is give you a destination reward for coming out in the weather and a list of other things you could do in the area.
We want you to know we’re committed to you. We hope to make your visit with us enjoyable, educational and entertaining.
When we might cancel:
If it’s dangerous weather (that’s rare) like a tornado or thunder and lighting storm that brings sustained winds that makes it impossible for people to stay dry and it is just not safe weather to be in.
How we would delay or cancel (in the very rare occasion):
We could wait it out if the storm is not going to last much longer.
We will give you a destination reward for coming out in the severe weather in place of an admission refund. As well as suggestions for other things you could see in the area.
While here at Laveanne you are responsible for keeping yourself and anyone with you safe during severe weather occurring or imminent.
You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness—including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after your visit, and regardless of how caused or contracted—and you hereby waive any and all claims and potential claims against Laveanne and against any companies affiliated with Laveanne —relating to such risks, hazards, and dangers.
1) Order Confirmation and Processing
Your order is confirmed when we send you a confirmation, in the form of a confirmation email.
If you do not receive an "order confirmation" after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm via your payment account whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive the "order confirmation".
2) Field Etiquette
Please remember you are visiting a working farm and a business. You are a guest on our farm. Please respect any rules and signs.
Please leave your pets at home, no pets allowed.
You must maintain your appointed time, this means arriving early enough to check in and be prepared to enter the field at your appointed visitation time.
Please park your vehicle in the designated areas only and drive with caution because of pedestrians.
For your own safety, visit only identified areas.
Please don’t pick the lavender flowers.
Please keep an eye on your children to ensure an enjoyable, safe visit.
Absolutely no drone photography during public visiting hours, no exceptions.
During public visiting hours, visitors are allowed to take pictures of family and friends to remember the day. These photos are allowed with cell phones for selfies or amateur photography only. No confetti or similar allowed.
You are responsible for the removal of all accessories and trash after your visit. Please dispose of any garbage in receptacles.
Any conduct deemed unacceptable by Laveanne and you may be asked to leave.
3) Refunds, and Re-booking
All sales are final and refunds are only allowed in limited circumstances. If you are unable to visit on your appointed day consider gifting your admission booking to a friend. Email us regarding attendee changes due to our check-in upon arrival protocol.
If a refund is requested more than 7 days before your visit, we will refund the amount minus a 25% administration fee.
If re-booking is requested more than 7 days before your visit, we will refund the amount minus a 25% administration fee. Re-booking will then be your responsibility to re-book the new date and time using our online booking system.
All refunds will be processed to the original method of payment used at time of purchase. We cannot issue a refund to a different credit or debit card. If your credit card or debit card number has changed, but is for the same account (e.g., a new card has been issued for the same account), the refund will be processed to that account.
We may occasionally offer tickets at a discount after the original on-sale date, and will not refund the difference between the original price and the sale price.
4) Cancellation refunds due to Covid
Refunds due to Covid restrictions and cancellations occurring at Laveanne only, will be provided only on booked dates effected. A refund will be provided minus a 5% transaction fee, charged by the merchant services refund and payment method.
5) Canceled, Postponed and Rescheduled Admissions by Laveanne
If on a rare occasion we need to cancel, postpone or reschedule to a different date or materially different time. If the admission booking is canceled by Laveanne no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase minus a 5% merchant service fees.
If your admission booking is canceled, postponed or rescheduled, we will attempt to contact you to update you on the status of the booking, and inform you of any refund. For exact instructions on any particular canceled, postponed or rescheduled admission booking, please check the visitor information page online or contact us.
We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled, postponed or rescheduled, admission booking.
6) Pricing and Other Errors
If the amount you pay for a admission is incorrect (regardless of whether it is incorrect because of an error in a price posted on the Site or otherwise communicated to you), if you are able to book admission before its scheduled on-sale or presale date, or if you are able to book admission that was not supposed to have been released for sale, then we will have the right to cancel that booking (or the order for that booking) and refund to you the amount that you paid. This will apply regardless of whether the error occurred because of human error or a transactional malfunction of the Site or other Laveanne operated system. We will not be liable for travel or any other expenses that you, or anyone else, incurs in connection with errors of this nature. If a refund is processed in error, or a refund exceeds the original amount paid, we reserve the right to recharge the original method of payment used at time of purchase.
You voluntarily assume all risks and danger incidental to the booking for which the admission is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners, and employees on behalf of yourself and any accompanying minor. You bear all risks of inclement weather. Please see the Limitation of Liability section in the Terms of Service for additional limits on our liability.
POLICY AND PROTOCOL
PHOTO PERMIT POLICY 2023
1) Photo Permit Fee Structure
A semi-private photo permit (for non-public hours only) is required for each photographer or videographer.
A full field photo permit (giving you exclusive use of our fields, for non-public hours only) is required for any drone, large prop, group of photographers or boudoir photos (conditional to Laveanne's prior consent).
All photo permit opportunities are available daily between July 6th and July 21st. Photo permits are available before and after public business hours only (5:30 am to 8:30 am and 5:30 pm to 8:30 pm, July only). No photo permits or "for-profit photography" is permitted during public business hours. Semi-private photo permit rate is $100.00 plus tax per one hour time block. Private full field photo permit fee is $300.00 plus tax per one hour time block. The semi-private photo permit grants one photographer only taking photo's, more than one photographer requires another photo permit. Full field photo permit is required for group photographers of three to maximum of twenty. Laveanne's consent is required for circumstances of subletting your reserved time block.
Re-scheduling is only permitted within 48 hours after paid booking has been confirmed, a $20.00 administration fee will be charged.
Booking 2 or more 1 hour blocks will entitle a photographer to a free contact listing on our website for individuals seeking a photographer. This is conditional to you providing contact information and a past photo in our lavender field which you have permission to publish on Laveanne’s website. Otherwise a business card style prepared image maybe submitted. Participating photographers who do not qualify for the free listing, can choose to be listed for the cost of $20.00 + tax.
2) Cancellation Due to Weather
We split the loss of a severe weather event conditional to the following circumstances. You will receive a 50% refund of your booking fee for the affected hour(s), in the event of severe weather here at Laveanne, not “forecasted weather”. Showing up at your appointed time is required due to the varying nature of weather and its location. Cancellation due to rain is at our discretion only and not encouraged. This is an outdoor season time sensitive venue and many creative photo’s have been taken when rain has occurred. We make every effort to replace your booked time block only if severe weather is imminent or occurs here at Laveanne on your appointed day and time. We don't pre-book back up dates. A serious effort must be made by you to fulfill you're booking at your appointed time. We book a maximum of three photographers per time block to insure space for a fourth to come, in the event of a conditional weather rescheduling. Please take the nature of weather and the distance your are travelling into consideration prior to booking. Every attempt to re-schedule due to severe weather will be made at no extra cost. In the event of not finding another suitable date and time, only 50% of your payment will be refunded due to severe weather. In the event of life threatening severe weather imminent or occurring here at Laveanne we ask that you leave the fields and take the necessary pre-cautions to protect yourself and your clients. You are responsible for your own and your clients safety. Any other reason for cancellation, the refund will be at our discretion. If you have any other questions please contact Laveanne.
3) Field Etiquette
Please note pets are not allowed in the fields.
The registered photo permit holder is required to check-in upon arrival. You must maintain your appointed time, this means arriving early enough to check in and be prepared to enter the field at your appointed photo permit time. Appointment times will be enforced, because of respect to other photographers and our maintenance schedule. It is the permit holders responsibility to manage the conduct of their clients. Clients waiting for photo shoots with their photographer must wait in an orderly fashion at the entrance to the field and not be wandering the fields. Please respect the photo backgrounds of the other photographers. Photography visitors must respect the property. Picking or damaging the lavender is not permitted. Clients must exit fields immediately after photo session. You are responsible for the removal of all props, accessories and trash after your photo session. No confetti or similar allowed. Any conduct deemed unacceptable by Laveanne and you may be asked to leave.
4) Bookings and Payment Procedure
Submit your requests through the Photo Permit Application form, on or after our designated booking intake date and time. Laveanne will review the application on a first come, first serve bases. Fill in the form indicating three possible dates and times that would work for you in order of your three chosen preferences. Laveanne will do its best to give you the dates you have requested. Once you send in your application we will then forward you a quote for your review. Note; the quote will expire in 24hrs. Upon your online acceptance of the quote, you will immediately be sent an invoice requesting your immediate payment. Payment in full is the only way you can secure your dates and times for the photo permit booking. Failure to pre-pay in full within 24 hours, will result in your tentatively reserved time block being allocated to someone else. This it to maintain an accurate, timely booking calendar for other photographers.
5) Cancellation refunds due to Covid
Refunds due to Covid restrictions and cancellations occurring at Laveanne only, will be provided only on booked dates effected. A refund will be provided minus a 5% transaction fee, charged by merchant services refund & payment method.